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WILDLIFE HOTLINE AND RESCUE INTERN
Term Position - Spring/Summer 2021
POSITION INFORMATION
Position Title: Wildlife Hotline and Rescue Intern Intern
Position Type: Full-time, 16-week term. 40 hours per week
POSITION SUMMARY
Wildlife Hotline and Rescue Intern will help with the care of wildlife patients and ambassadors at the Wildlife Haven Rehabilitation Centre. The candidate will work with staff and volunteers to ensure that high standards of animal care are adhered to, following specific protocols of care. This position is responsible for answering questions and inquiries regarding sick, injured and orphaned wildlife on our phone hotline. They will also be coordinating rescue pick up/drop offs with the public and various Wildlife Haven partners. They contribute to the smooth operation of Wildlife Haven and adhere to the high standards of animal welfare and ethics.
POSITION DUTIES AND RESPONSIBILITIES
Assist with intake of new patients, including collection and reporting of intake information.
Answer the Wildlife Haven Phone Hotline and address questions, concerns and inquiries.
Help callers find solutions for their wildlife inquiries and coordinate rescues when needed.
Clean and disinfect dishes and other equipment. Laundry.
Respond to phone inquiries messages, email messages and social media messages.
Assist with public inquiries and patient drop offs.
QUALIFICATIONS
Excellent communication, organizational, analytical and problem-solving skills.
Excellent customer service skills, in person and on the phone.
Bilingual (English and French) is an asset
Experience or knowledge of handling of wild animals an asset.
Available to work days, evenings and weekends.
Please send resume and cover letter by email with “Rescue Intern” in subject line to info@wildlifehaven.ca Closing date – March 6th 2021
Only applicants selected for an interview will be contacted.
REHABILITATION INTERN
Term Position - Spring/Summer 2021
POSITION INFORMATION
Position Title: Rehabilitation Intern
Position Type: Full-time, 16-week term. 40 hours per week
POSITION SUMMARY
The Rehabilitation Intern will help with the care of wildlife patients and ambassadors at the Wildlife Haven Rehabilitation Centre. The candidate will work with staff and volunteers to ensure that high standards of animal care are adhered to, following specific protocols of care. They contribute to the smooth operation of Wildlife Haven and adhere to the high standards of animal welfare and ethics.
POSITION DUTIES AND RESPONSIBILITIES
- Assist with intake of new patients, including collection and reporting of intake information.
- Prepare food and feed the animals.
- Document animal care, feed intake, exam results in database or appropriate log.
- Clean and disinfect enclosures.
- Clean and disinfect dishes and other equipment. Laundry.
- Prepare food and supplement for wildlife patients, following the nutrition manual.
- Prepare enclosures.
- Work as a team to triage animal care needs & address highest priority first.
- Assist with animal physical examinations and assessments.
- Report observations of animals requiring medical attention to the Shift Lead.
- Respond to phone inquiries.
- Assist with public inquiries and patient drop offs.
QUALIFICATIONS
- Excellent communication, organizational, analytical and problem-solving skills.
- Excellent customer service skills, in person and on the phone.
- Experience or knowledge of handling of wild animals an asset.
- Available to work days, evenings and weekends.
Please send resume and cover letter by email with “Rehabilitation Intern” in subject line to info@wildlifehaven.ca Closing date – March 6th 2021
Only applicants selected for an interview will be contacted.