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FOUND AN ANIMAL THAT NEEDS HELP?

Here's what you can do.

We are open for wildlife drop-offs seven days a week, from 8:00 a.m. to 8:00 p.m.

Step 1: Call Our Support Line First

Determine If It Needs Help

Observe from a distance: Not all wild animals need rescuing. Fledgling birds learning to fly, or baby bunnies left alone during the day, are often perfectly normal. 

Look for warning signs: An animal definitely needs help if it is visibly injured, bleeding, shivering, covered in flies, or has been in a cat or dog's mouth.

Call Us Before You Touch It

Call 204-202-3806 Ext: 1: Before attempting a rescue, call our support line (Open 8:00 AM – 8:00 PM).

Get expert guidance: Our team will help you confirm if intervention is necessary and provide specific instructions based on the species to keep both you and the animal safe.

Capture Safely (If Advised)

Protect yourself first: Wear thick gloves and never put your face near a wild animal.

The Box & Towel Method: Gently place a towel over the animal, carefully lift it into a secure, well-ventilated cardboard box, and close the lid securely.

Keep it quiet: Place the box in a warm, dark, and quiet place away from pets and people.

Do not give the animal any food or water, as this can often do more harm than good.

Step 2: Drop Off the Animal

Wildlife Haven Main Centre (Ile des Chênes)

Bringing an animal to our main centre in Ile des Chenes (located 15 minutes south of Winnipeg) is the best and fastest way to get an animal help.

Drop-Off Instructions: Drive to the north side of our building and follow the signs to the Terracon Rescue Hub (Animal Intake).

Click here to view our location on a map. 

Assiniboine Park Zoo Drop-Off (Winnipeg)

Location: Wildlife Rescue and Drop-Off Centre (West of the main zoo parking lot)

Address: 2595 Roblin Blvd, Winnipeg

Hours: 9:00 A.M. – 4:00 P.M. (7 days a week)

⚠️ Important Reminder: Please call our main line at 204-202-3806 before dropping off an animal at any of our partner locations so our team knows a patient is on the way.

Bridgwater Veterinary Hospital (Winnipeg)

Bridgwater Veterinary Hospital (Best for After-Hours & 24/7 Emergencies)

Address: 100-350 North Town Road, Winnipeg

Hours: Open 24 Hours / 7 Days a weekNote:

This location provides safe, after-hours holding until patients can be transferred to our main hospital the following morning.

Wild Birds Unlimited (Winnipeg)

Wild Birds Unlimited (East Winnipeg/Transcona)

Address: 11 Reenders Dr, Winnipeg

Hours: 10:00 A.M. – 4:00 P.M. (Monday to Saturday)

Rural Manitoba

If you are located in a rural Manitoba community and none of these options are accessible to you, please contact your local Manitoba Conservation Office for assistance with transport.

Important Information

Animals Eligible for Care

Wildlife Haven cares for over 170 species of native Manitoba wildlife including mammals, song birds, reptiles, raptors, and waterfowl.

We do not take in skunks, raccoons, mice, wolves, bears, fish, invertebrates or hooved animals such as deer, moose, or elk.

We also do not take in cats, dogs, domesticated animals, exotic reptiles, or invasive species.

Wildlife Haven does not offer wildlife relocation services and cannot accept healthy nuisance-trapped mammals. In many cases, humane harassment techniques can be used to encourage wildlife to move on naturally. See the link below for tips and guidance.

Our Commitment to Every Patient

When you surrender an animal to Wildlife Haven, please rest assured that we will do absolutely everything we can to give them a second chance at life in the wild.

Our team of professional wildlife rehabilitators and veterinary staff assess every single patient thoroughly. We provide specialized medical treatment, proper nutrition, and customized rehabilitation plans with the ultimate goal of a successful release back to the wild.

How to Request a Patient Update

We know how much you care about the animal you rescued, and we would love to share their progress with you! Because our clinic team is focused on hands-on animal care, we handle all updates via email.

To check on a patient, please email patientinquiries@wildlifehaven.ca and include:

- The species of the animal (e.g. Canada Goose, Red Fox, Robin)
- The date and location it was dropped off

Please note: It may take our team a few days to get back to you, as medical treatments and clinic tasks always come first. Thank you for your patience and for being a champion for Manitoba's wildlife!

WILDLIFE CONSIDERATIONS

DON'T feed a wild animal cows' milk, or formulas bought over the counter.

These formulas do not meet the animal’s requirements and in most cases, cause great harm to the animal.

DON'T keep wildlife as pets.

It is illegal to keep wildlife as pets. Bringing a wild animal into your home can be very dangerous to your household. Many species of wildlife can be vectors for diseases that are dangerous and sometimes deadly to humans and their pets.  Wild animals can imprint on humans, making them unable to fend for themselves in the wild. The survivability of a wild animal is greatly lowered the longer it is in care with an untrained individual. Wildlife that are reliant on humans for food can become dangerous and aggressive.

DON'T feed wildlife.

Habituation can lead to nuisance animals, which are often killed, gets them too comfortable with humans. Some animals such as deer have a very sensitive digestive system, feeding them unnatural foods can lead to nutritional deficiencies, health problems, and even death.  Animals relying on humans for food cannot survive on their own in the wild.

DON'T remove infant or orphaned wildlife from their nest.

Unless you are sure that they are truly injured or orphaned, do not remove baby wildlife from their nest. If you do believe the animals to be injured or orphaned, contact Wildlife Haven for further information.

DON'T pet the injured or orphaned animals.

As cute as they may be, do not pet an injured or orphaned animal. The animal will be stressed and although, they may be sitting still while you are petting them, they are terrified. Any undue stress can cause them to have heart failure. To avoid this, keep them in a quiet, dark and warm place. Keep them away from the smells and sounds of your pets.

DON'T feed injured wildlife.

Unless specifically advised by Wildlife Haven, do not feed Wildlife. You may give them a shallow dish of water, nothing deep because the animal may drown if injured. The animal may have an injury that will be worsened if they eat. This takes vital energy away from essential functions and may even cause death.

DON'T let pets around injured or orphaned wildlife.

Keep your pets away from the injured wildlife whenever possible, this includes travelling to the drop-off locations provided for wildlife. The travel alone is very stressful for the animal, your pet in close quarters will only make it worse.

DON'T feed wildlife in your yard late into fall and stop feeding during the winter.

If you feed the animals in your yard, they may learn to depend on the availability of food from you and may not store for the winter months. So if you are going to feed later in the fall, it is best to continue feeding until the spring months.

DON'T approach high-risk species.

Unless specifically advised by the Wildlife Haven, do not approach species that have a high risk of disease. These include but are not limited to skunks, raccoons, woodchucks, muskrats, beavers, bats, mice, foxes, coyotes, or wolves.

REMEMBER, WILDLIFE CAN DE DANGEROUS

Here are some pointers to follow, if you come across injured, sick or orphaned wildlife:

BIRDS

MAMMALS

OTHER